Small World Moving

You know, I am so irritated at this company I can't even find the words. The worst movers I have ever worked with. Paid $2000 extra for premium packing, and they broke thousands in antiques and furiture which I found out they are not liable for except for .60 a lb.. Didn't wrap any big items, which are broken. Found out they do not cover broken or missing items except for pennies on the dollar. Way overcharged us we found out also. Save your money and move yourself, not worth your time or money to go with this mover. Mover also WILL NOT contact you back. Oh, also stay away from their broker United Continental Moving and storage, they will lie right to your face. Worthless.

Move size: 4+ Bedroom Home Service cost: $10200

I'm actually pretty blown away by the bad reviews on these folks. I really don't have one bad thing to say about my experience with them.I had to change my original move date at the last minute (the day before) and Sal, the guy I talked to on the phone, was so pleasant and understanding about my change. We rescheduled it for a week out and he said they would be there between 12 and 2.My friend and I, around 11:15, decided to go grab some food, thinking they'd probably be there closer to 2 (you know, like most companies do when they give you such a timeframe). They called at 11:26 and said they were on their way and would be there in 20 minutes.When they showed up, they were incredibly fast and within an hour and a half my furniture was across town in my new place. They are the super heroes of moving and I am so happy that I decided to hire movers to ease my mind. There were 3 of them total and each were nice and pleasant and all did a fantastic job.I'll never go back to moving my own stuff again. Ever.

Service cost: $266

I am 68 years old. I have moved 67 times across the US and to two foreign countries and have used about every moving company.  This was by far the best move I have ever had.  Three men, Matthew M., Josea G. and Javier C. arrived and went to work.  They did not stop during a very difficult move with extremely heavy furniture (beyond heavy) and on flights of stairs that were a nightmare.  They never lost their cheerful, helpful attitude and were still able to joke at the end of 13 grueling hours.  If I had had the money I would have tipped them in an amount equal to the cost of the move.  I am sorry it took me so long to write a review, but I never forgot how terrific they were and willingly moved furniture around to where I wanted it.  I cannot state how difficult a move this was.  I was not charged more either like a lot of movers.  My family was waiting at my new residence and they could not believe how wonderful these guys were.  They should have a raise.  I would not hesitate to recommend this company (I moved from Houston to another Texas town).

Service cost: $900

In February 2013, I was planning on helping my son move back to Illinois from the Houston Texas area.  After checking out several (15-20) moving companies, I was able to narrow my choices to two companies.    Small World was the only company that I could find reviews on and had an acceptable BBB rating.  I contacted Brendon Mendosa who I had several conversations with.  Brendon was very helpful and after getting a list of items together, was able to give me a definite price for my son's move.   The price was very reasonable and was more than likely cheaper than renting a U Haul and trailer which was our original plan.  On February 19th, the movers arrived in the time frame that we were told they would be there.  As I filled out paperwork, Gus got right to work.  Every piece of furniture, including my son's bed and bicycle and office chair were completely wrapped and protected.  Everything was moved out in a timely manner.  My son had already boxed smaller items prior to their arrival.    About two weeks later, as we requested, we were informed of a delivery date.  The movers arrived and promptly began unloading and setting up the furniture.   My only complaint was a book shelf was damaged, but it was a cheap piece of furniture made of partical board which would not have taken much to break.   It was not  worth pursuing a claim for it, especially since the company saved us so much money.   My older son was just offered a job in Texas and I plan on contacting Brendon again about using Small World for his move.   I highly recommend this company if you want a professional company that offers more than competitive fees.   Sincerely, Gary L. Cox.    .

Service cost: $963

Hello All, after my move was done a few days ago, Lisa my moving coordinator called and asked for my feedback. My feedback was positive and she asked me if I can get on here and write about my experience. Basically it was good. I had a big move from Houston TX to Portland, OR it went smooth and I'm happy. The movers team in the pickup address were fast and loaded my house on the truck in about 7 hours, I recived my items 8 days later in Portland. Thanks Small world moving!!

Service cost: $4511

Absolutely horrible.  The quote I received in writing said one thing and the amount I was charged was almost $200 more with no explanation other than "Cebrina made a mistake on your estimate..she didn't add the trip charge,so sorry" .  What the heck?  When I asked to speak to the owner or manager I was treated like a criminal.  I asked if they would at least split the difference of the error and only charge me an extra $100.  I thought that was more than fair.  I was then asked in a very rude and accusing manner    QUOTE  " Are you perfect? Haven't you ever made a mistake before? I replied that I always honor any agreement I make with someone even if I find out later that I had made an error that cost me money.  I feel like asking the paying party to just suck it up and pay is wrong and extremely unprofessional. Steer clear of Small World Moving  I have a feeling that this so called error is a common way they get business by giving a low quote and then later saying they made a mistake and jacking the price up.   USE ANYONE ELSE!!

Service cost: $1000

This was the worst move ever! The guys that moved me tried to move as slow as possible. They did not wrap any of my furniture so when we got to the new house there was a huge gash in my headboard, the furniture was filthy and more dents and scratches on my footboard and bed frames. They also forgot their tools at my old house so they couldn't put our beds back together! Because they were so slow they only moved about 3/4 of my house and left the rest. They also forgot several items on their truck.  They were way over the price they quoted and definitely took advantage of us. Please do not use them, they are just not worth the headache!

Service cost: $1000